Cancellation And Refund Policy

Cancellation Policy

1. Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
2. There is no cancellation of orders placed under the Same Day Delivery category.
3. No cancellations are entertained for those products that the SARAVANA STORES BRAMANDAMAI. marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
4. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Refund Policy
In case of non conformation of your order from outside the amount paid by you will be automatically get credited to your account through which payment made within stipulated time. In case of non delivery of your order the amount paid by you to us will be transferred to the bank account given by you. The amount will be transferring to your bank account through online within 15 days on you providing your bank details.